2 Tell-Tale Signs You Need a New Dental Lab Partner
For any dental practice, outside dental labs are seen as an absolute necessity because of how involved they are in any type of firm’s ability to render quality service for all patients.
As a dental practice owner, you’ve most likely grown familiar with the entire process of working hand-in-hand with your chosen lab to ensure that each patient's smile is maintained in perfect condition. Over time, it can be impossible to run your practice without having an outside dental lab by your side because of the difference they’ve made in your operational efficiency.
Much like any other type of professional relationship, the partnership that dental practices and outside dental labs share can go through a series of tests that consist of various highs and lows. While some make it out of the gauntlet of challenges and occasional arguments, there are many others who feel a growing dissatisfaction that won’t let up.
It’s in situations like these where it is best to start considering the possibility of partnering up with a new dental lab.
The few key signs that you need a new dental lab.
While we’d all like to think that business connections require much consideration and patience, there are some points where just being understanding won’t cut it anymore. However, understandably, you might feel quite reluctant to cut ties and start over again, but best believe that seeking new connections will do you much better in the long run.
If you’re looking for a few signs to start thinking about getting a new dental lab as a partner but are hesitant to do so, here are a few signs that you should push through:
Sign #1 - You're Experiencing Significant Dips in Service Quality
As a practice that is entrusted with the great responsibility of improving lives, it’s vital to ensure that your efforts are backed up with all the necessary means to ensure no errors are encountered.
While you might be working hard to maintain the level of service that your practice prides itself on, having a dental lab partner that is delivering less than they usually do will undoubtedly sidetrack your efforts. Once you start to see lapses in product quality that are unacceptable to provide your patients with, it’s definitely time to see other options.
Here are a few signs of unacceptable forms of diminished quality:
- Blemished finishes on products
- Flimsy batches of work
- Key size issues or discrepancies between the work order and the final product
Sign #2 - You're Experiencing Unexplained Service Delays
Professional partnership between dental clinics and dental labs can experience some complacency at one point or another. Yet, it’s unacceptable once it extends over to service.
Whether you’re dealing with a new order that’s forced you and your patients to wait longer than expected or a misplacement that’s too frequent to call “accidental,” having a lab underperform bears a sign to consider new options. Considering that you’re tirelessly working to change lives daily, it’s safe to assume that a firm that puts customer service last is someone that you shouldn’t work with.
Conclusion
As a dental practice that continues to work tirelessly to change thousands of lives and smiles with your work, it’s no secret that part of your success is rooted in the presence of a reliable dental lab. When tests roll in, and failure starts to present itself, it’s definitely time to consider the possibility of seeking the services of another provider that has your best interest at heart!
Are you looking for a
full-service dental lab in West Springfield, MA, that can pick up where your first partner failed to catch up? We've got you covered. Get in touch with us today to learn more about how our team can best suit your needs through reliable products!
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